Legal

SMS Terms & Conditions

Last Updated: April 5, 2026

Program Name & Description

Tree Supply Co. Freight Notifications is a transactional SMS program that delivers load award confirmations, electronic proof of delivery (ePOD) portal links, and freight coordination messages to carriers and drivers who have been awarded loads through the Tree Supply Co. carrier portal at roadrunner.treesupply.co.

Messages are sent solely in connection with freight loads that recipients have actively bid on and been awarded. This is not a marketing program.

Eligibility & Consent

By submitting a freight bid through the Tree Supply Co. carrier portal at roadrunner.treesupply.co, carriers and drivers provide express written consent to receive transactional SMS messages from Tree Supply Co. related to awarded loads. Consent is not a condition of any purchase or service.

Message Frequency

Message frequency varies based on load activity. You will typically receive one to three SMS messages per awarded load: a load award confirmation with ePOD portal link, and optionally a delivery coordination message. You will not receive messages for loads you have not been awarded.

Message & Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and rate plan. Tree Supply Co. does not charge recipients for SMS messages.

Opt-Out Instructions

You may opt out of receiving SMS messages from Tree Supply Co. at any time.

Reply STOP to any message to immediately unsubscribe. You will receive a single confirmation message and no further messages will be sent.

Reply HELP to any message to receive support contact information.

You may also opt out by contacting us directly at freight@treesupply.co or (360) 502-6233.

Supported Carriers

SMS messaging is available on all major US carriers including AT&T, T-Mobile, Verizon, and others. Carrier support may vary.

Privacy

Your information is used solely for freight coordination purposes. We do not sell or share your contact information with third parties for marketing purposes. For full details see our Privacy Policy.

Support & Contact

For questions, support, or to opt out, contact us at:

Tree Supply Co.
13510 Jordan Trails Rd, Arlington, WA 98223
freight@treesupply.co
(360) 502-6233